Shipping
At Mimi Matcha, every order is carefully packed and shipped directly from our Australian fulfilment partner to ensure your matcha arrives fresh, fast, and full of flavour.
🇦🇺 Australia Shipping
We proudly ship Australia-wide using Australia Post.
Orders are typically processed and dispatched within 1–2 business days.
Once shipped, you’ll receive a tracking number via email.
🌏 International Shipping
We ship worldwide — including New Zealand, North America, Europe, and Asia.
Delivery times vary depending on your location, generally between 5–15 business days.
International orders include tracking for your peace of mind.
💌 Order Support
You’ll receive tracking details once your order has been dispatched.
If you experience any delivery issues, please contact us at info@mimimatcha.online we’re always happy to help.
🌸 Returns
As all orders are freshly packed to order, we cannot accept returns for change of mind.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right.